My thoughts on tourism trends
How people travel is changing and hotels and other destinations have to adapt their offering as such to attract and build long term loyalty. Here are our thoughts on trends moving forward - from staycations to Airbnb, food tourism to voluntourism.
Authentic versus ‘authentic’ experiences
Should old colonial buildings be restored into new hotels with butler service reminiscent of the English occupation? Should hotel employees start dressing in traditional gear and bowing to guests? I suppose that's what travelers want. Perhaps it's even what I wanted. But is it right?
The good, the bad and the ugly of green certification
With the growing number of certifications is the growing list of uncertainties.
The nuances of carbon footprinting for hotels
Being proactive and measuring your hotel’s carbon footprint in one form or another is commendable. But regardless of how you measure it, who you do it for or why you do it at all, be transparent about your methodology and overall CSR strategy. Written clearly and concisely, a CSR report can speak volumes.
Work, holidays and our green office space
When people ask us what we love about working in the hotel industry we tell them that work is always our holiday, and holidays are always our work. So when we started our own company last year, we realized we should do what we could to avoid the traditional work environment. After all, there's nothing "holiday" about a cubicle or office desk with fluorescent lighting.
Hotels banning shark fin set the bar
If Asian hotel brands can do without shark fin, can't the Hyatts and Sheratons out there do the same?
Cycle-in Cinema, great participatory cinema!
I thought the Rooftop Cinema in HK was fun participatory cinema until I heard about the Cycle-in Cinema! On December 2 and 3, 2012, Magnificent Revolution is featuring a portable pedal powered cinema system at Detour, an offshoot of Business of Design Week, and is inviting the public to participate.
Responsible Hotels - Interview
Interview with Yvette Jong, Sustainable Tourism expert on China, Sustainability and Change
by Responsible Hotels Team, Carlos Buj
From the customer journey to the employee journey
When the option to choose where you can work is increasing, it’s no longer about a hiring experienced managers and employees to operate the hotel.It’s now about ensuring employee values are aligned with those of your brand, and ensuring that the employer-employee dynamic is carefully managed to build strategic and long-term relationships.
Editing is necessary when trying to reach target audiences
How do you ensure your message isn't lost in communication? When writing the content for your marketing materials, know your audience, and find the right words and language to tell a story that's compelling, genuine, captivating and relevant.
Prepackaged ice - an unnecessary luxury that feeds egos and landfills
Even in developed countries where the tap water is perfectly safe to drink like Hong Kong, we came across pre-packaged ice cubes made from spring water imported from New Zealand into local supermarkets. If the public isn’t foolish enough about avoiding tap water (we drink it when we can), this is definitely feeding into their paranoia.
Maldives announces mandate for solar energy
The Maldives are sinking, energy's a fortune and waste disposal is a major issue. At Climate Week NYC, the country's vice president announces a mandate that 60% of energy be produced by solar power in a bid to be carbon neutral by 2020.